Comprehensive catering and accommodation services in pursuit of knowledge
Our vision is to be the first choice residential and catering facility that provides cost effective and excellent quality products for the well-being and the delight of all our customers
Our mission is to support the academic goals of the student of the UON by providing a comprehensive, competent and responsible catering and accommodation system, which enable our students and non-students customers, pursue their objectives in the most enjoyable manner possible.
In order to constantly add value to the quality of service delivery and stand out as reliable, stable and dependable service provider we uphold the philosophy that:
To achieve its goals SWA is divided into five major departments as follows:
This is the Headquarters where the Director and his chief officers operate in coordinating the operations of SWA.
The Chief Officers are as follows
Each department is an integral part of the entire SWA system which, In proper policy formulation SWA has the following Committee:
This is chaired by the Vice Chancellor
SWA Executive Committee
The Director chairs this Committee with the membership of the Chief officers
SWA Management Committee
This is also chaired by the Director and has a membership of all Chief Officers and all SMU Managers with one student representative (Secretary, Accommodation, Health and catering)
The stakeholders of SWA are the following: -
SWA Service Charter 2011